Testing Products – Your Questions
This is a comment we got recently and thought it was quite wonderful and wanted take the opportunity to let you know how we do things at Sevi Organics.
Cruelty Free is great, but how do we actually know our products will work?
Cruelty free means more than testing a product on animals for us, of course this does not mean that we formulate products overnight and put them up for sale.
You may ask...what does cruelty free mean to your company? Yet another great question! Cruelty free means that we do not buy ingredients tested on animals, use any ingredient that are derived from an animal or test our products on animals. You can read more about our standards here.
You may now ask - then how on earth can you be sure that your products "actually do what you claim they do"? We agree whole heartedly, how can we be sure without some sort of testing! We've figured out a solution that fits that bill purrfectly, please read on.
How we test new products we have yet to release:
It takes us 9-12 months to release a newly formulated product. During that 9-12 months we test our products with the help of our testing group, a program we started 7 years ago. Our test group consists of willing participants that have signed up with us, some customers that have been with us from the beginning as well as each Sevi Employee, family member and friend. Each candidate is given test papers, which they submit back to us when the testing is done. Each product you see on our store has been tested and passed that 12 month of perfecting the formula and packaging so that each person on our test program loves it and gives it a thumbs up.
For example our Eye Solids / cream liners took 13 months to release and they passed with flying colors for each tester that has applied and used it the suggested way.
Yet another crowd favorite -- our Cream Cleanser (now called Chamomile Cream Cleanser) took over 9 months to perfect. The testing group consisted of 48 people (men and women) and 46 out of 48 loved it at the end of testing. The remaining 2 needed an oilier cream cleanser, kind of like a cold cream. Now after 6 years and counting, our Chamomile Cleanser is perhaps one of the most popular product. It is a light weight cream cleanser, gentle enough for super sensitive skin, that removes dirt and our mineral makeup with ease.
As you all can see, no matter how small we are, we try to create solutions that benefits you and we follow and respect them dearly.
So we shout no to animal testing and say yes yes yes to people testing. Hope that the window that looks into our handcrafting world has been able to offer you some insight on how we think, operate as well as how much we value you.
Thank you all.....very much!
Be well, keep smiling
September 12th, 2009 - 15:40
Where do I find a list of product ingredients? Also, product sizes aren’t listed on your website (that I can find). How do I find this out? Thanks!